General Data Protection Regulation | GDPR | Awesome Social
GDPR

Social GDPR

Social GDPR

Overview

Awesomesuite and its affiliates (Collectively, “Awesomesuite”, “we”, “us’ and “ours”, the “Company”) are committed to protecting your privacy and complying with applicable data protection laws. This Privacy policy outlines how Awesomesuite collects, uses discloses, and safeguards information about you. We also describe the choices and rights you have regarding use, access and correction of your information.

1. Who does this Policy applies to?

This privacy policy applies to the information and data collected on our websites (Collectively the “Services”) or through other channels as described below. This Privacy Notice describes how we collect, receive, use, store share, transfer, and process your personal information. If you do not agree with the data practices described in this Privacy Policy, please do not use the websites and delete any cookies placed by the Site. Data that you provide the Company will also be governed by the agreement between you and the Company regarding use of the Services.

This Privacy Policy does not apply to the data Awesomesuite processes on behalf of our customers (Customer Data) in our capacity as a processor. When applications are provided by us and the application links to this Policy Notice, the Notice will apply. When applications are provided by third parties, the privacy statement of the third party will only apply.

2. What information do we collect?

We only collect information about you if we need the information for some legitimate purpose. We will only have information about you if

  • a) You have provided the information yourself
  • b) We automatically collected the information
  • c) We collected the information from a third party.

Below we describe the various scenarios that fall under each of those three categories and the information in each one.

A. Information that you provide us

1) Sign-up, subscription, billing and account information: When you subscribe to one of our services, you may be asked for information. (I) contact information such as name, email address, mailing address, IP address, geolocation or phone number of the account administrator; (ii) billing information such as credit card number and billing address; (iii) name and email address if the administrator / agent of the account provides a response in the Service; and (iv) unique identifiers such as username, account number or password. You can also provide us with additional information such as photo, time zone and language. However, this information is not required to register for an account. Once logged in, you have the option to choose the security question and the answer to the security question. If you provide this information, it will only be used to reset your password.

2) Personal information through interactions, participation in public forums, community platforms, forms and newsletters: We collect personal information from you when you (i) submit a web form or when you may interact with our website, for example, by subscribing to Awesomesuite blog, (ii) signing up for webinars or seminars, (iii) subscribing to our newsletters or our mailing list, (iv) submitting forms for downloading products, white papers or other materials (v) Participating in competitions or answering surveys; or (vi) Submit a form to request customer support or contact us for any other purpose.

3) Payment processing: When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the card number. We do not store the actual credit card information. In order to expedite future payments, we may store your credit card information or other payment information in an encrypted format on our payment gateway service provider's secure servers if you have given your consent.

B. Information that we collect automatically

1) Information from browsers, devices and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.

2) Information from cookies and similar technologies

i. Navigational Information Collected by Our Customers: Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages on the Subscription Service. Awesomesuite does not control our customers' use of these tools, nor do we control the information they collect or how they use it.

ii.Navigational Information Collected by Our Customers: Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages on the Subscription Service. Awesomesuite does not control our customers' use of these tools, nor do we control the information they collect or how they use it.

iii. Flash Cookies and Other Third Party Tracking Technologies: The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as Flash cookies. Awesomesuite does not use Flash cookies. However, our customers of our software platform may create pages on the Awesomesuite platform that employ Adobe Flash cookies. For more information on Flash cookies and how you can manage them please visit our Cookie Policy.

3) Information from browsers, devices and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.

C. Information that you provide us

1) Sign-up, subscription, billing and account information: When you subscribe to one of our services, you may be asked for information. (I) contact information such as name, email address, mailing address, IP address, geolocation or phone number of the account administrator; (ii) billing information such as credit card number and billing address; (iii) name and email address if the administrator / agent of the account provides a response in the Service; and (iv) unique identifiers such as username, account number or password. You can also provide us with additional information such as photo, time zone and language. However, this information is not required to register for an account. Once logged in, you have the option to choose the security question and the answer to the security question. If you provide this information, it will only be used to reset your password.

2) Personal information through interactions, participation in public forums, community platforms, forms and newsletters: We collect personal information from you when you (i) submit a web form or when you may interact with our website, for example, by subscribing to Awesomesuite blog, (ii) signing up for webinars or seminars, (iii) subscribing to our newsletters or our mailing list, (iv) submitting forms for downloading products, white papers or other materials (v) Participating in competitions or answering surveys; or (vi) Submit a form to request customer support or contact us for any other purpose.

3) Payment processing: When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the card number. We do not store the actual credit card information. In order to expedite future payments, we may store your credit card information or other payment information in an encrypted format on our payment gateway service provider's secure servers if you have given your consent.

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