Best VOIP Business Phone Systems Ranked [2024]

When answering office phone calls, even firms with similar sectors and industries can vary with their needs. Each company has specific necessities when choosing an ideal Phone VOIP service for their company.

Consider that your company has to provide services for important issues that users must address soon. Thus, in such cases answering voice calls instantly and offering solutions without the hassle. An office can be calm or completely chaotic. The environment entirely depends on the solution you pick for your office.

Businesses have advanced in multiple ways today. Not just phone calls but also a digital presence is gaining importance. Office phones are not a one-device for all; there are several specifications, necessities, and settings that alter the choice of device. Thus, picking an ideal office telecom system is essential for your firm's win.

Clear communication is crucial for earning revenues and attaining value. Thus, check these exclusive office phones to get the best outcomes for your business.

VoIP: What is the System All About?

It is a communication or interactive system that a device, usually computers, smart gadgets, WebRTC-enabled browsing sites, or VoIP phones, utilizes to initiate the transfer of calls or important locations from one site to the other. The transfer of communication or details is made via internet services. This system may sound like your usual handy office telephone; however, it is quite different from it. Most people consider it a landline because of its similar means of transferring data and details.

Landline systems use copper wires to transmit signals. On the contrary, in a VoIP system, you need the internet to interact and communicate to exchange data. The changes from the previous authentic analog data are transmitted as digital information and then returned via analog signals for users to apprehend what is being communicated.

The VoIP Phone systems are easy-to-use assistances that help record voice mails and calls and are equipped with many advanced features. Most offices and firms use this fantastic technology to ensure ease and disturbance-free communications with the office and outside. These services are used for client and company interactions as well.

How does the Phone VoIP System Operate?

One must have a strong, undisturbed internet connection to make the VoIP system work. You will also necessitate certain hardware and tools. The hardware comprises a cable modem and a PC. If you use a telephone for communication purposes, you'll require phone adapters or a complete VoIP ready-to-use set for best outcomes. The adapter helps convert analog signals into digital signals to permit data transfer via internet means. While on call, the data is exchanged to an analog signal so the party on the other end of the phone can understand what is being said.

If you use this system via your mobile phone, you can wirelessly link it to the internet to transfer essential data. Information is backed up in the cloud and used with a dashboard on the mobile handset or PC. This information might be call and phone numbers.

Now that you have a brief understanding of the VoIP system, let's check the top services you can opt for for your office. These are the best choices and will certainly make communications manageable for you.

1. Awesome Dial

Awesome Dial's cloud-based VoIP service is the fastest and simplest solution a business can opt for. Manage your sales and client support with complete ease using this exclusive service. These facilities include call recordings, chats, integrations, and interaction analytics. So, buy phone numbers, invite your teams, and start making and tracking calls within no time using Awesome Dial.

Features of Awesome Dial

· Sets up within no time

· Offers call recording facilities

· Accessible anywhere at anytime

· Professional services

· Tracks and records calls automatically

· Simple integrations

2. Nextiva

Nextiva is a known service provider and offers a robust communication system for new businesses and big-scale firms. This communication service comprises unlimited calling, messaging, and net faxing facilities. So, check all details on their official site for best use. Nextiva is one of the most known brands for VoIP services. Multiple clients are using its services and benefiting from their business.

The service provider might also extend auto-attendants, audio conference, and voicemail transcription facilities. Thus, if you are looking for call center software, connect with this exceptional company and get started.

Features of Nextiva

· Leases and Sells Handsets

· 99% Uptime

· 24-hour Live Support

· Offers Auto-attendants, toll-free services, and voicemail recordings

· Premium VoIP conference facilities with call recording

· Easily integrates with different apps

3. Ring Central

RingCentral is another excellent choice when picking the right VoIP service for your company. The company extends the finest VoIP phone services for start-ups, small firms, and large-scale businesses. In addition, they also integrate phone, texting, and video in a single program.

Next, opting for RingCentral will benefit you beyond client interactions. The VoIP service helps you improve your on-premise interactions and assists workflow via file sharing and communication.

Users can access the program on softphones, computers, tablets, and similar devices. This service provider offers all-inclusive plans for their users. They extend vital features to link with clients and expand your firm. The plans comprise unlimited calling, quick texting, call logs, call forwarding, and video conferences.

Lastly, they also offer local phone or toll-free services with voice-to-text facilities.

Features of RingCentral

· The service is accessible in over 110 countries

· Multiple app integration options for better working

· Actual analytics

· Offer toll-free services

· Improved business messaging

· voice-to-text features

4. Grasshopper

This VoIP service provider focuses on small firms and self-employed individuals with limited needs. It permits users to add their business systems with their phones. One does not need to buy new devices or buy phone numbers to use this facility. Get the best outcomes and use this fantastic facility for the best use.

Features of Grasshopper:

• Offers a free testing option
• Extends toll-free and local phone numbers; one can also share their present phone numbers
• Accessible phone and desktop apps
• Company texting
• Call forwarding
• Transcription of voicemails
• Reports

5.Ooma

This service provider is chiefly focused on small firm owners. However, it can be used for expansion ahead if needed. Small firms can be very benefited and thankful for Ooma's premium features. These comprise a virtual receptionist, holding music, and toll-free facilities.

Ooma offers multiple facilities for its users. Some are call forwarding, smart app, and call blocking to reduce risk or avoid spam. The company also has video meetings, voicemail transcription, and call recording facilities.

Features of Ooma

• Helps set up working hours to route calls
• Effortless faxing
• Multiple rings
• Ring groups
• Smart Apps
• Cost-free local phone number
• Virtual Assistant

6. Dialpad

Another spectacular and innovative VoIP service for firms of every size is Dialpad. Their clients range from large-scale massive business partners to small companies.

Dialpad is usable for video meetings, MMS, Texting, and more. You can opt for it via their user-friendly desktop apps and services.

The most fantastic facility of the VoIP service is artificial intelligence (AI). It records all meetings and calls, so you do not have to take personal notes.

Features of Dialpad

• Offers a cost-free trial
• 100% Uptime
• Features AI to record and note conversations
• US and Canada-based unlimited outbound calling facility
• Easy third-party app integration
• No-limit video conference calls

7. Vonage

It is a cloud-based calling service provider that offers video calls, call services, and messaging. With Vonage, global calling is also made possible. It is feasible to make outbound phone calls to foreign countries using this smart service provider.

Each plan has an unlimited calling facility along with messaging and team texting. One can also use the Vonage app center and its apps on their handsets or desktops. Integrating CRMs is also possible along with massive meetings, call recording necessities, and other features on upgradation.

Features of Vonage

· Permits over 20+ integration facilities for its users

· 99.999% Uptime

· Accessible in more than forty countries

· Permits personalized client needs for better service provisions

· It has a single app for messaging, calling and video-calling

· Workers can interact with one another and clients–virtually at anytime from anywhere

· Texts and other formats like MMS are captured in Business Inbox

8. CallHippo

CallHippo is a manageable and excellent VoIP service provider. It extends customer support, gives solutions to queries, and more. More than 5,000 brands, including big names like Amazon, are using this phone assistance.

With this calling service provider, you instantly get your local phone numbers and can initiate calls to over 190 countries. The service provider also helps you know the most feasible time to call customers, depending on your company's base.

They also offer distinct call center openings. These comprise real-time analytics, outgoing and incoming call recording, and more.

Features of CallHippo

· Offers free testing time

· Easy to set up and install

· Simple integration with known software systems

· Easy and manageable setup options

· Simple video meetings

· Features power diallers for auto-dialing numbers

Types of VoIP Services

Now that we have seen the most known VoIP services. Let's check on a few types to understand what your system needs the best. Most firm owners think that every Phone VoIP system is similar. However, it is not the case. There are quite a few distinctions that one must note to get optimum results and ideal outcomes.

Hosted VoIP

This type of VoIP service is not similar to the one you may use on-premises. When services and communications need to be completed on-premises, the company authorities look after every connection and installment. However, in hosted, the system provider handles the VoIP system. The firm deploying the system should offer phones and net connectivity. The provider bears the add-on hardware expenditure as well.

Cloud-Based VoIP

This type of Phone VoIP service utilizes internet connectivity to initiate calls and host services on the provider's local network. Whenever a business opts for these services, they do not need to handle hardware; they plug in the phone and dial.

UCaaS

This type of VoIP is a cloud-based interactive technology that depends on six communication features. The dependent communications features are as follows:

· Capacity of the telephone

· Web, video, and voice calling

· Group messaging

· Quick messaging

· Mobile Access

· Business procedures operated by communications

The UCaaS is beyond basic VoIP solutions as it also includes SIP solutions. The phone system can be altered and customized to serve specific business necessities. The finest UCaaS service providers assist businesses better their procedures and streamlining day-to-day operations.

CPaaS

Interactive service providers like these are also cloud-based. They are customized interaction services for grouped communications systems. As it permits customization, it is adaptable to any firm and its demands. All the processes are integrated to operate in real-time on the service provider and do not need to enter foreign systems.

How Do You Set up Your Phone VoIP System

Again, the ease and overall management of setting up a system smoothly depend on the service you opt for. Pick a provider that extends all hardware support, like phones and modem cables, that you might need to finish your setup process without add-ons. It is also best to pick a provider that offers E911 calls for urgent callback or response services for local callers.

Think of all the lines that you will necessitate. Also, when you pick a provider, you will need to check for aspects like porting an existing phone number to your VoIP system. If your firm has been well-established for some time, sustaining the numbers and keeping them consistent is important. Ensure you let your service provider know all these details well in advance for the best outcomes.

After you select your ideal provider and permit them to complete the setup procedure from their side, the next task you need to finish is plugging the system in. It means linking the communication device (Pc or handset) to internet connectivity. Your service provider will assist you with configuring procedures to transfer all your calls correctly and properly. Complete a test and take a final trial before going on board. Troubleshoot any issues that you find and get the best aid.

Aspects to Consider for Picking the Finest VoIP Provider

Multiple VoIP service providers in the market could offer your attractive deals and benefits. But, not each one is fine for your firm. It could be very hard for you to pick the ideal one considering the different facilities and openings. In addition, some VoIP providers also offer cost-free services that make them the ideal choice for many. Yet, here we have listed a few aspects you must consider for the best outcomes. These considerable points will help you pick a service provider that meets your demands and provides complete ease for your interaction procedures.

Cost

The solution must not be costlier than analog lines. Each one wants a cheaper solution that gives you all timely alerts and updates about when to run your firm successfully. Similarly, check for the features and facilities offered at various levels when considering plans. You will find some standard plans that are not quite expensive and have selective features. You might have to bear add-on amounts to fulfill the needs of such plans. So, pick these ideal solutions by checking the price and the facilities it offers.

Uptime & Quality

Nobody would want to partner with a service provider that usually drops calls or experiences glitched in their lines. Most VoIP services extend 99.99% uptime assurance. Noting this aspect will help you assure that their service tops all and will offer maximum clarity regarding calls.

Customer Support

Assistance from the service provider end is also quite essential. Most of these service providers give 24/7 client support. However, some have restricted working hours. Further, some of them may also charge you extra for support facilities. Thus, check on your firm's necessities and pick the most suitable service provider.

Toll-Free Numbers

Not all service providers come with this facility. However, if this is a must for your business, ensure you note whether the service provider has it for success. Listing the service providers that have these facilities will ensure better segregation of the right choices for easily picking the ideal option.

11. Zoom Phone

ZoomPhone is another superb cloud-based phone platform offered by Zoom, a leading video conferencing provider and virtual meeting solutions. The service is built to help firms improve their client interactions and boost the efficiency of their everyday operations.

Certain notable aspects of the system are:

• Virtual Phone System: ZoomPhone provides a virtual phone system that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Call Routing: ZoomPhone provides advanced call routing capabilities, allowing businesses to route calls to the most suitable agent based on skills, language, or time of day.
• IVR (Interactive Voice Response): ZoomPhone offers an IVR system that can handle many calls and provide callers with pre-recorded information or options for further action.
• Call Queuing: ZoomPhone has a call queue system that allows businesses to manage and prioritize incoming calls, ensuring that calls are answered promptly.
• Call Recording: ZoomPhone provides call recording capabilities, allowing businesses to record and archive calls for quality assurance, training, and dispute resolution.
• Voicemail and Auto-Attendant: ZoomPhone offers voicemail and auto-attendant capabilities, allowing businesses to provide professional greetings and ensure that calls are answered even when agents are unavailable.
• Integrations: ZoomPhone integrates with a range of popular business applications, such as Salesforce, Zendesk, and Google Workspace, making it easy to manage customer interactions and data.
• Mobile App: ZoomPhone has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.

Altogether, ZoomPhone is a robust firm phone system that can help companies boost their client interactions and improve the efficiency of their everyday operations. Whether you're looking to streamline your call center operations, reduce wait times, or increase agent productivity, ZoomPhone has you covered.

12. Cloud Talk

CloudTalk yet another reliable option for your company. It is a cloud-based interactive communication system that offers a vast opening of features for firms to manage their incoming and outbound phone calls, as well as their voicemail, faxes, and texting. CloudTalk is designed to help businesses improve their customer experience, reduce wait times, and increase productivity.

Certain notable aspects of the system are:

• Virtual Phone System: CloudTalk provides a virtual phone system that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Call Routing: CloudTalk provides advanced call routing capabilities, allowing businesses to route calls to the most suitable agent based on skills, language, or time of day.
• IVR (Interactive Voice Response): CloudTalk offers an IVR system that can handle many calls and provide callers with pre-recorded information or options for further action.
• Call Queuing: CloudTalk has a call queue system that allows businesses to manage and prioritize incoming calls, ensuring that calls are answered promptly.
• Call Recording: CloudTalk provides call recording capabilities, allowing businesses to record and archive calls for quality assurance, training, and dispute resolution.
• Voicemail and Auto-Attendant: CloudTalk offers voicemail and auto-attendant capabilities, allowing businesses to provide professional greetings and ensure that calls are answered even when agents are unavailable.
• Integrations: CloudTalk integrates with a range of popular business applications, such as Salesforce, Zendesk, and Google Workspace, making it easy to manage customer interactions and data.
• Mobile App: CloudTalk has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.

Overall, CloudTalk is a complete business communication medium that can help firms manage consumer relations and enhance customer understanding. Whether you're looking to streamline your call center operations, reduce wait times, or increase agent productivity, CloudTalk has you covered.

13. JustCall

JustCall is also a possible option for users that want to improve their productivity quickly. The air call alternative is a cloud-based firm communication platform that extends a range of features for companies to handle their incoming and outbound calls and voicemail, faxes, and messaging. JustCall is designed to help businesses improve their customer experience, reduce wait times, and increase productivity.

Certain notable aspects of the system are:

• Virtual Phone System: JustCall provides a virtual phone system that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Call Routing: JustCall provides advanced call routing capabilities, allowing businesses to route calls to the most suitable agent based on skills, language, or time of day.
• IVR (Interactive Voice Response): JustCall offers an IVR system that can handle many calls and provide callers with pre-recorded information or options for further action.
• Call Queuing: JustCall has a call queue system that allows businesses to manage and prioritize incoming calls, ensuring that calls are answered promptly.
• Call Recording: JustCall provides call recording capabilities, allowing businesses to record and archive calls for quality assurance, training, and dispute resolution.
• Voicemail and Auto-Attendant: JustCall offers voicemail and auto-attendant capabilities, allowing businesses to provide professional greetings and ensure that calls are answered even when agents are unavailable.
• Integrations: JustCall integrates with a range of popular business applications, such as Salesforce, Zendesk, and Google Workspace, making it easy to manage customer interactions and data.
• Mobile App: JustCall has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.

Overall, JustCall is a strong business communication medium that can help companies handle client interactions and enhance customer knowledge. Whether you're looking to streamline your call center operations, reduce wait times, or increase agent productivity, JustCall has you covered.

14. Five9

If you are seeking for fantastic features, Five9 may be your ideal stop. The air cell system is yet another cloud-based contact center service that provides many features for companies to manage incoming and outbound calls, voicemails, faxes, and messaging. Five9 is designed to help businesses improve customer experience, reduce wait times, and increase productivity.

Certain notable aspects of the system are:

• Virtual Call Center: Five9 provides a virtual call center that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Intelligent Routing: Five9 provides advanced call routing capabilities, allowing businesses to route calls to the most suitable agent based on skills, language, or time of day.
• IVR (Interactive Voice Response): Five9 offers an IVR system that can handle significant calls and provide callers with pre-recorded information or options for further action.
• Call Queuing: Five9 has a call queue system that allows businesses to manage and prioritize incoming calls, ensuring that calls are answered promptly.
• Call Recording: Five9 provides call recording capabilities, allowing businesses to record and archive calls for quality assurance, training, and dispute resolution.
• Workforce Management: Five9 provides workforce management capabilities, allowing businesses to optimize staffing levels, manage schedules, and monitor real-time performance.
• Integrations: The system integrates with a range of known business apps, such as Zendesk, and Salesforce, making it simple to handle client interactions and information.
• Analytics and Reporting: Five9 provides analytics and reporting capabilities, allowing businesses to track critical details such as call numbers, operational time, and client satisfaction.

Overall, Five9 is a complete contact center solution that can assist companies in managing client interactions and sweetening the shopper experience. Whether you're looking to streamline your call center operations, reduce wait times, or increase agent productivity, Five9 has you covered.

15. Grasshopper

Grasshopper is an intelligent phone platform designed for minor firms and entrepreneurs. It extends a range of aspects and services for companies to handle incoming and outbound calls and voicemails, faxes, and messaging. Grasshopper is designed to help businesses improve their professional image and make it easier to manage their communications.

Certain notable aspects of the system are:

• Virtual Phone Numbers: Grasshopper provides virtual phone numbers that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Call Forwarding: Grasshopper provides call forwarding capabilities, allowing businesses to route calls to the most suitable number based on the time of day, caller, or other criteria.
• Custom Greetings: Grasshopper allows businesses to create custom greetings for their callers, providing a professional image and helping to identify the company.
• Voicemail and Fax: Grasshopper provides voicemail and fax capabilities, allowing businesses to receive messages and documents even when unavailable.
• Mobile App: Grasshopper has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.
• Integrations: Grasshopper integrates with a range of popular business applications, such as Google Workspace, Microsoft Office 365, and Slack, making it easy to manage customer interactions and data.

Grasshopper is a straightforward and practical virtual calling system that can help miniature companies and entrepreneurs handle their communications more genuinely. Whether you're looking to improve your professional image, reduce missed calls, or increase productivity, Grasshopper has you covered.

16. Phone.com

For small-scale business, Phone.com is the perfect alternative. It is a cloud-based intelligent online phone system built for minor firms and entrepreneurs. It extends a range of perks for firms to handle incoming and outbound phone calls, along with voicemail, faxes, and messaging. Phone.com is designed to help businesses improve their professional image and increase their efficiency.

Certain notable aspects of the system are:

• Virtual Phone Numbers: Phone.com provides virtual phone numbers that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Call Forwarding: Phone.com provides forwarding capabilities, allowing businesses to route calls to the most suitable number based on the time of day, caller, or other criteria.
• Auto-Attendant: Phone.com has an auto-attendant system that can handle significant calls and provide callers with pre-recorded information or options for further action.
• Voicemail and Fax: Phone.com provides voicemail and fax capabilities, allowing businesses to receive messages and documents even when unavailable.
• Mobile App: Phone.com has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.
• Integrations: Phone.com integrates with a range of known business apps, making managing client interactions and data simple.
• Customizable Features: Phone.com provides various features, including call routing, IVR, voicemail, and ring groups, allowing businesses to tailor the system to their specific needs.

Overall, Phone.com is a virtual phone system that can help small businesses and entrepreneurs manage their communications more effectively. Whether you're looking to improve your professional image, reduce missed calls, or increase efficiency, Phone.com has you covered.

17. OnSIP

Another fantastic option for small-scale firms is OnSIP. The air call service is a cloud-based unified interaction platform designed for minor and average-sized businesses. It provides a range of features for businesses to manage their voice, video, and messaging communications from a single platform. OnSIP is designed to help companies to improve their collaboration, efficiency, and customer interactions.

Certain notable aspects of the system are:

• Voice and Video Calls: OnSIP provides voice and video calling capabilities, allowing businesses to make and receive high-quality calls from anywhere, using any device.
• Messaging: OnSIP provides instant messaging and chat capabilities, allowing businesses to communicate with their colleagues and customers in real-time.
• Presence Information: OnSIP provides real-time presence information, allowing businesses to see the availability of their colleagues and customers and to make informed decisions about when to call or message.
• Auto-Attendant: OnSIP has an auto-attendant system that can handle significant calls and provide callers with pre-recorded information or options for further action.
• Call Routing: OnSIP provides call routing capabilities, allowing businesses to route calls to the most suitable number based on the time of day, caller, or other criteria.
• Integrations: OnSIP integrates with a range of popular business applications, such as Salesforce, Google Workspace, and Microsoft Office 365, making it easy to manage customer interactions and data.
• Customizable Features: OnSIP delivers different features, comprising call routing, IVR, voicemail, and ring groups, allowing firms to tailor the software to their demands.

OnSIP is a unified communications platform that can help small and medium-sized businesses manage their communications more effectively. Whether you're looking to improve your collaboration, efficiency, or customer interactions, OnSIP has you covered.

18. Ooma Office

If you want an all-in-one solution for your business calling issues, Ooma is your ultimate stop. The air call is a cloud-based service for small businesses and remote teams. It provides a range of features for businesses to manage their voice, video, and messaging communications from a single platform. Ooma Office is designed to help companies improve their professional image, increase efficiency, and stay connected with their customers and colleagues.

Certain notable aspects of the system are:

• Virtual Phone Numbers: Ooma Office provides virtual phone numbers that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Voice and Video Calls: Ooma Office provides voice and video calling capabilities, allowing businesses to make and receive high-quality calls from anywhere, using any device.
• Auto-Attendant: Ooma Office has an auto-attendant system that can handle significant calls and provide callers with pre-recorded information or options for further action.
• Call Routing: Ooma Office provides call routing capabilities, allowing businesses to route calls to the most suitable number based on the time of day, caller, or other criteria.
• Voicemail and Fax: Ooma Office provides voicemail and fax capabilities, allowing businesses to receive messages and documents even when unavailable.
• Mobile App: Ooma Office has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.
• Integrations: Ooma Office integrates with a range of popular business applications, such as Salesforce, QuickBooks, and Google Workspace, making it easy to manage customer interactions and data.
• Customizable Features: Ooma Office provides various features, including call routing, IVR, voicemail, and ring groups, allowing businesses to tailor the system to their specific needs.

Ooma Office is an ultimate cloud-based phone system that can help small businesses and remote teams manage their communications more effectively. Ooma Office has you covered if you're looking to improve your professional image, reduce missed calls, or increase efficiency.

19. OnePhone

Lastly, for companies wanting better collaborations and work efficient can opt for OnePhone. It is a cloud-based unified interaction platform built for minor and average-sized firms. It provides a range of features for businesses to manage their voice, video, and messaging communications from a single platform. OnePhone is designed to help companies to improve their collaboration, efficiency, and customer interactions.

Certain notable aspects of the system are:

• Virtual Phone Numbers: OnePhone provides virtual phone numbers that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Voice and Video Calls: OnePhone provides voice and video calling capabilities, allowing businesses to make and receive high-quality calls from anywhere, using any device.
• Auto-Attendant: OnePhone has an auto-attendant system that can handle many calls and provide callers with pre-recorded information or options for further action.
• Call Routing: OnePhone provides call routing capabilities, allowing businesses to route calls to the most suitable number based on the time of day, caller, or other criteria.
• Integrations: OnePhone integrates with a range of popular business applications, such as Salesforce, Google Workspace, and Microsoft Office 365, making it easy to manage customer interactions and data.
• Customizable Features: OnePhone delivers various components, including call routing, IVR, voicemail, and call groups, letting companies tailor the procedure to their precise needs.
• Mobile App: OnePhone has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.

Overall, OnePhone is a complete cloud-based unified communications platform that can help small and medium-sized businesses manage their communications more effectively. Whether you want to improve your collaboration, efficiency, or customer interactions, OnePhone has you covered.

20. GoToConnect

GoToConnect will surprise you if you are looking for software in the form of a service. This platform is a cloud-based unified communications platform designed for businesses of all sizes. It provides a range of features for businesses to manage their voice, video, and messaging communications from a single platform. The platform intends to aid firms in improving their collaborations, efficiency, and client interactions.

Certain notable aspects of the system are:

• Virtual Phone Numbers: GoToConnect provides virtual phone numbers that can be accessed from anywhere, allowing businesses to make and receive calls using a local or toll-free number.
• Voice and Video Calls: GoToConnect provides voice and video calling capabilities, allowing businesses to make and receive high-quality calls from anywhere, using any device.
• Auto-Attendant: GoToConnect has an auto-attendant system that can handle many calls and provide callers with pre-recorded information or options for further action.
• Call Routing: GoToConnect provides call routing capabilities, allowing businesses to route calls to the most suitable number based on the time of day, caller, or other criteria.
• Integrations: GoToConnect integrates with a range of popular business applications, such as Salesforce, Microsoft Office 365, and Google Workspace, making it easy to manage customer interactions and data.
• Mobile App: GoToConnect has a mobile app for iOS and Android, allowing users to make and receive calls, send messages, and access other features from anywhere.
• Advanced Features: GoToConnect provides advanced features such as call recording, call analytics, and call management tools, allowing businesses to monitor and optimize their call center operations.

Overall, GoToConnect is a whole cloud-based unified communications platform that can help businesses of all sizes manage their communications more effectively. Whether you're looking to improve your collaboration, efficiency, or customer interactions, GoToConnect has you covered.